Total: $0.00checkout

faq

 

1. Shipping & Handling

2. Can you expedite my order?

3. Return & Exchange policy?

4. What's your payment methods?

5. What's my tracking number?

6. I don't know which size to order?

7. When will i get a response for my question(s)?

 

1. Shipping & Handling

 

Each item that is purchased requires a specific warehouse processing time before your order can ship from our facility. The processing time is different for each item and the expected delivery date is listed under the item's description page, just under the item's image.

All shipping methods for the United States are trackable to the destination address, a tracking number will be sent to you via email when your order gets shipped. 

 

2. Can you expedite my order?

 

It depends on the item(s) you ordered, some items may ship directly from the manufacturer that cannot be expedited.

 

3. Return & Exchange policy.

 

Our Return Process is simple and hassle free. You can return/exchange your merchandise to our warehouse up to 25 days from the date of delivery.Returns must be in original condition, unworn/unused with original tags and labels.Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive the returned merchandise, we will credit your account within 20 business days.Original shipping charges are not included in the refunded price. Based on your financial institution, it can take up to 2 to 10 business days to reflect on your account statement once your refund is processed.

 

4. What's your payment methods?

 

We can accept Visa and MasterCard. (Visa is the preferred card in our shop)

 

 

5.What's my tracking number?

 

The tracking number will be updated to your account dashboard after your order is shipped. You can also contact us to request a tracking update.

 

6. I don't know which size to order?

 

Just contact us and let us know your height, weight and shape, we will give you a size suggestion.

 

7. When will i get a response for my question(s)?

 

An average response time is 7-12 hours, our customer service team will get back to you via email.